Single Counter Display

Display the current queue tokens, upcoming customers, and live service statistics on a dedicated screen for each service counter. Administrators can configure displays, assign counters, and customize layouts from one centralized dashboard.

The Single Counter Display add-on provides every service counter with a dedicated digital display that presents live queue information to customers. Each display highlights the token currently being served, shows the upcoming waiting list, and presents real-time service statistics, allowing customers to easily follow queue progress without asking staff. Administrators configure displays through a centralized dashboard where counters, layouts, branding and display settings are managed from one location. Each counter display connects directly with the Queue Management system, ensuring every token update appears immediately after staff calls the next customer. The module improves customer communication, reduces confusion in waiting areas and creates a consistent service experience across multiple counters. Banks, hospitals, government offices, municipalities, universities and customer service centers can deploy dedicated displays for every service desk while maintaining centralized administration.

Features :

The Single Counter Display dashboard allows administrators to configure every counter screen from one location. Administrators assign displays to counters, customize branding, control layouts and monitor display status without interrupting live queue operations. Queue information updates automatically whenever staff call the next customer.

Dedicated counter display
Large current token display
Counter identification panel
Upcoming waiting list
Live serving timer
Queue summary statistics
Waiting customer count
Served customer count
No-show statistics
Organization branding
Custom color themes
Real-time synchronization

How it Works:

Administrators first register a display and assign it to a service counter through the dashboard. Once connected, the display continuously receives live queue information from the Queue Management system. Every time staff call the next token, the current token, waiting list, and service statistics update automatically. Customers immediately know which counter is serving and which token is next.

Register a counter display.
Assign the display to a service counter.
Configure branding and layout.
Connect the display to the Queue Management system.
Staff call the next queue token.
Display updates automatically.
Waiting list refreshes in real time.
Service statistics update continuously.

Prerequisite :

The Single Counter Display add-on requires an active Queue Management installation with configured service counters. Each display must be connected to the local network and assigned to an active counter before live queue information can be shown.