LED Display

Display live queue numbers on hardware LED displays installed at service counters or waiting areas. Administrators can configure devices, assign counters, and monitor communication status from a centralized dashboard.

The Hardware LED Counter Display add-on connects physical LED display devices with the Queue Management system to provide real-time queue visibility throughout customer service locations. Every time an operator calls the next token, the assigned LED display updates instantly without requiring manual input. Administrators manage every LED device through a centralized dashboard, where communication settings, device registration, counter assignments, and connection status are controlled from a single location. Multiple LED displays can operate simultaneously across different counters, departments, or service halls while remaining synchronized with the live queue database. The add-on supports organizations that require highly visible queue displays in banks, hospitals, government offices, municipalities, universities, airports, and customer service centers. Hardware LED displays improve customer guidance, reduce the need for verbal announcements, and provide a reliable visual calling system, even in high-traffic environments.

Features :

The Hardware LED Counter Display dashboard allows administrators to register LED devices, assign displays to service counters, configure communication settings and monitor device status in real time. Every connected display synchronizes automatically with the Queue Management system whenever staff call the next customer.

Hardware LED display integration
Live queue synchronization
Counter assignment
Multiple LED display support
Device registration
Connection status monitoring
Local communication support
Remote communication agent
API authentication
Device testing
Automatic display updates
Centralized device management

How it Works:

Administrators first register an LED display through the administration dashboard and configure the communication method. The LED display is then assigned to a service counter or service area. When an operator calls the next queue token, the Queue Management system immediately sends the updated token information to the assigned LED display. Customers can instantly identify the current queue number and service counter without relying on verbal announcements.

Connect the LED display.
Register the device in the dashboard.
Configure communication settings.
Assign the display to a service counter.
Verify device connectivity.
The operator calls the next queue token.
Queue Management updates the LED display.
Customers follow the displayed queue number.
Monitor device status continuously.

Prerequisite :

The Hardware LED Counter Display add-on requires compatible LED display hardware, an active Queue Management installation and a configured communication channel between the server and the display devices. Each display must be assigned to a service counter before live synchronization begins.