Kiosk

Kiosk is a self-service feature in OnestQ that allows visitors to generate and print service tokens independently through a dedicated device. Users can select their required service, create tokens instantly, and reprint tokens when needed. Secure authentication ensures controlled access, improving customer flow and delivering a fast, user-friendly queue experience.

Kiosk is a self-service feature within OnestQ, designed to provide a smooth and independent token generation experience for visitors. A dedicated kiosk device is set up at the service location, allowing users to create their own tokens without staff assistance. By simply selecting the Create Token option, users are presented with a list of available services, from which they can choose the required service and generate a token instantly. The kiosk also supports token printing, and if a user has already generated a token earlier, they can easily reprint the same token when needed. To ensure secure and controlled usage, access to the kiosk device requires proper authentication. Only authorized users with valid login credentials can log in to or log out from the kiosk system. This prevents unauthorized access and ensures operational integrity of the device. Overall, the Kiosk feature enhances customer flow, reduces waiting time, and delivers a fast, user-friendly self-service experience for both visitors and service providers.