Feedback App

Feedback App is an OnestQ service application that collects user feedback for both token-based and appointment-based services. Users can create tokens or appointments and view their complete service history within the app. Feedback can be submitted after each service, helping organizations improve quality, performance, and customer satisfaction.

With the Feedback App, OnestQ gives customers a direct channel to share their experiences and provide feedback on services delivered through both token-based and appointment-based interactions. The app provides two primary options: Create Token and Create Appointment, allowing users to access services in the way that best suits their needs. Users can also view their token and appointment lists within the app, providing clear visibility into all their service interactions. For token-based services, customers can submit feedback directly under the specific token after the service is completed, enabling accurate and service-specific evaluation. Similarly, customers can provide feedback for appointments, allowing them to share their experience with scheduled services. This ensures that every service interaction, whether handled through an immediate token or a pre-booked appointment, can be reviewed and measured. Overall, the Feedback App helps organizations improve service quality, monitor performance, and enhance customer satisfaction across the OnestQ service ecosystem.